Thank you, @MCSCAlice, for expressing your sentiments in our Community thread. I understand the significance of making an Accountant's copy in QuickBooks Desktop (QBDT) without experiencing challenges.
I appreciate the troubleshooting efforts you did, MCSCAlice. Usually, the error should resolve if you update the QBDT product to the latest release. The outcome isn't what we anticipated because we received reports about the unrecoverable error while entering or editing transactions into an Accountant's copy file. Our engineers are working diligently to fix it.
I recommend contacting our QuickBooks Desktop Live Support so that they will include your account on the list of affected users. Please follow the steps provided to Contact Support:
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Describe your issue, then click Continue.
- Sign in to your Intuit account.
- Hit Continue, then Continue with my account.
- We will email you a single-use code. Enter your code and select Continue.
- Select to chat with us or Have us call you.
Once everything's good, you may read more about managing your Accountant's copy in QuickBooks Desktop by browsing these articles:
Get back to us if there is anything you need with managing your Accountant's copy or any QuickBooks-related concerns. Our priority is to assist you at any time. Have a nice day!
