Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
QueenC
Moderator

Reply to message

I'll make this up for you, @jlm7.

 

First off, I'd like to appreciate you for adding a screenshot. It gives me a visual presentation of your concerns. 

 

Have you tried printing other forms rather than deposits? If not, I'd recommend doing so. This way, we'll be able to determine if it has something to do with the deposit forms only or all forms.

 

If you weren't able to print other forms, it may be caused by your print setting. With this, I'd recommend configuring your printing settings to isolate the issue. However, if you can print other forms rather than deposits, I'd suggest contacting our Customer Care Support. This way, they'll be able to perform a screen sharing to look at the root cause of this behavior and provide you with a permanent fix so you can seamlessly print your deposits.

 

Here's how to contact support in case you needed the steps:

 

  1. Go to the Help icon and select Contact us in the Search tab.
  2. From the What can we help you with field, enter your question.
  3. Click on Continue.
  4. Choose either Appointment, Callback, or Chat.

 

Should you need a reference in recording and managing bank deposits, feel free to browse through this article: Record and make bank deposits in QuickBooksOnline.

 

I'm always available to be of assistance in case you need one in printing deposits in QBO, just ping me in the comment section. You have a good one.

Need to get in touch?

Contact us