We can have your company deleted and start fresh in QuickBooks (QBO), @guz843. I've got you the steps to get this done right away.
Before performing this task, you'll first have to export all of your transactions, lists, or reports from your company and secure them on your desktop folder. Doing so will ensure you have a copy of those data for future reference. Once done, let's proceed with the steps below.
To delete your data in QBO, your company must be less than 60 days old. To start that:
- Log in to your QBO account as the Master Admin.
- Next, look at the URL in your browser's address bar. Remove all the text after the last / and enter purgecompany.
- For example:
- Enter Yes to confirm you want to delete your company data.
- Then, select OK and click Wipe data.
However, if your company is 60 days older, you'll need to cancel your account and start a new subscription. Let me guide you on how:
- Open your QBO account using a web browser on your computer.
- Then, sign in as an admin user.
- Next, click the Settings icon and choose Account and settings.
- From there, select the Billing & Subscription tab.
- In the QuickBooks section, click Cancel subscription or Cancel online.
- Follow the onscreen steps to finish the process.
- Once done, you can now start a new company.
With that, this method will give you read-only access to view your data for a year. Thus, the system will then delete it after that period.
For more detailed information about these steps mentioned above, please refer to this article: Delete your data and start over in QuickBooks Online.
Moreover, I've got you this helpful article with different QuickBooks videos that may help you handle and manage your data: Learn about QuickBooks Online with how-to videos. This way, it guides you with the short step-by-step videos to get started with QBO.
Keep me posted if you have any additional questions when deleting your data in QBO. The Community is here to help. Keep safe!
