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JulieBon6
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The popup that I wrestle with at least once a day on my QB Pro 2021 desktop version, plants itself at the upper right corner of my screen, covering up the entire corner and disallowing access to what lies underneath. It is a big dead square, as clicking on 'maybe later' or 'try now' or even clicking the video play button yields nothing. There isn't an option to close the box at all, and it wouldn't work if there was that option. The only way to get rid of it is to back up my file, and then hope it doesn't come back during that session.

 

I have already made sure my preferences were set to decline pop-ups. This happens on a daily basis, whenever I access a page from my home screen (vendors, employees, etc.), and the fact that it is simply dead space in my way is quite annoying. Just today I submitted an issue on the help menu, and I hope that commenting here will also yield some results. Thank you.

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