Hello there, @jessbbg. Thanks for reaching out to us.

Due to some factors, including the computer, network, or browser you use to sign in to Intuit products, you could be required to complete two-step verification even if it's already disabled.

I agree with john339 that a workaround to avoid receiving the two-step verification when logging into your account is to add (app.qbo.intuit.com) as a trusted site to your browsers. Adding Intuit as a trusted site prevents your browser from potentially blocking site content.

To make Intuit's URL a trusted site in your browser, follow these steps:

1. Add Intuit: Safari

• Open Safari and type payroll.intuit.com into the address bar.
• Click Enter.
• Select Bookmarks, then Add Bookmark.
• Choose Top Sites from the drop-down menu under Add this page.
• Select Add.

2. Add Intuit: Google Chrome

• Choose Settings from Customize, then manage the Google Chrome menu.
• In the left pane, select Privacy and security, then click Site Settings.
• Choose Cookies and site data.
• Select Add in the Allow section.
• Enter *intuit.com and click Add to save.

If you need to update your QuickBooks Online credentials, please see the following article: Reset or change your login information for QuickBooks Online.

Please click the Reply button below if you need further assistance with managing your security and login.  We're always here to help.