I'm here to share some information about QuickBooks handles your data after cancelation, raerae4471.
After you close your subscription, we will only keep your company file for a year before it will be permanently deleted. It's recommended to save the payroll and tax reports that you might need in the future.
During this time, you'll only have read-only access to your account. You need to resubscribe so your accountant can take care of the IRS notice. Here's how:
- Sign in to QBO.
- Click the Gear icon.
- Under Your Company, choose Account and settings.
- Go to the Billing & subscription tab, then select Resubscribe.
- Enter the updated payment and billing information.
- Hit Resubscribe.
If your account was cancelled in 2020, we're unable to reopen it anymore since it's already been erased from the system. You may need to directly coordinate with the Internal Revenue Service to settle your taxes. Please visit this link to get their contact information: https://www.irs.gov/help/telephone-assistance.
For more tips and resources while working with your taxes in the program, feel free to browse some topics here: Tax preparation.
I'll be right here to continue helping if you have follow-up questions or concerns about handling your books. Assistance is just a post away.
