Agreed- many even on the QB side don't get it. My small org's IT system admin is on vacation, so if QB auto-update detected a new version and I had auto-update turned on, I'd get the pop-up and get locked out of QB totally until I updated, but can't update without the windows desktop system admin logging in (he's on vacation) and giving permissions. And many of the past QB responses to this issue just say "login as the system admin and update" but do not say WINDOWS system admin, and so they also confuse the Windows system admin with the QB system admin.