Dear Quickbooks - What it boils down to is the majority of your CUSTOMERS do NOT want to lose the desktop product in it's non-subscriber form. Why do you not get that and why do you keep pushing the online product when it is horrible to work with in both the payroll and normal accounting format? And people DON'T want it? Quickbooks desktop is what made you successful. It is the root of QBooks success sooo many years ago. Why eliminate the one product that the majority of your CUSTOMERS want? Do you not understand how chaotic these changes make for ALL of your desktop customers? Do you not care about your customers - but only about the $$$??