Hi there. @T Leaverton.
I understand how you feel about this and know this isn't the kind of experience we'd want you to have in QuickBooks. If you can give me a chance, I would love to help you sort this out so you can proceed to access your company file. Also, as I've checked here on my resources, I found no investigations about not being able to access the company file due to the subscription has reached its expiration date.
I recommend getting in touch with our QuickBooks Customer Care Team about this. They can assign a representative to check and investigate your account to determine the reason you're unable to access your company file. I can even input the steps below. To begin, here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- If you don't already have an account, make sure to Create a new account.
6.We'll email you a single use code. Enter your code and select Continue.
- If you have more than one account, select the account you want to use and then Continue.
7. Select to chat with us or Have us call you.
If you're unable to perform the steps above, you can visit this page to contact our support team outside of QuickBooks: Contact QuickBooks Desktop support.
Additionally, I've got you this article to help you handle possible data issues within your company file: Verify and Rebuild Data in QuickBooks Desktop.
@T Leaverton, I'm with you on sorting and resolving your concern. Don't hesitate to get back to me if you need further assistance with this. I'll make sure to respond right away. Take care, and have a nice day.
