Hello, I went back to the self-service form to change the Primary Admin and I see the workflow and form has been updated sometime in the past few weeks. It now has the option to select minority owner of LLC, as well as other validation steps. I just submitted my documents again, hoping that the front end changes were accompanied by back end logic to successfully process my request this time. 

While happy to see this issue is being addressed, I never heard of an update until I randomly tried to access the form again. Some of the requests on this thread have been unresolved for over a year, so I hope you contact those customers to let them know about this update. It's quite exasperating otherwise. Here is the link for anyone else who is looking: https://quickbooks.intuit.com/learn-support/en-us/help-article/primary-administrator/request-primary...