I'll try them again.  When I spoke to them the last time, they told me that the software company would be responsible for giving me that pin.  I'm getting bounced back and forth between QB and the IRS.  No one wants to actually help me with this.  Why it's necessary for us to have a completely different pin to file quarterly's is beyond me.  We have to have a pin to do payroll, to e-pay our 941/940/943 payroll liabilities and now a different one for quarterly's...makes no sense