Hi there, jena0419.

Let me help get your 94x PIN so you can electronically file payroll forms. You have the option to reset your PIN so you can successfully transmit payroll.

Let me show you how to do it.

1. Log in to QuickBooks as admin.
2. Go to the Employees menu, then Send Payroll Data.
3. In the Send/Receive Payroll Data window, click Send.
4. In the Payroll Service PIN window, select Forgot your PIN?
5. Enter your admin password in the Password field, then click OK.
6. Enter a new PIN when prompted.
7. Select Submit.

Ensure that your PIN consists of 8-12 characters with a combination of letters and numbers, no special characters like $ % #, etc. Check out this link to learn some more: Change PIN for processing direct deposit payroll.

You can also call again the IRS E-file services to reset your 10-digit PIN. Within 7-10 banking days, your PIN will be mailed to you. 

Here's how: 

1. Contact 866.255.0654.
2. Choose option 1 and then 3 for E-file questions.
3. When you get an IRS agent, ask for the e-file 10-digit PIN department.

When needed, you might want to file your form manually while waiting for your PIN to make sure you can submit it on time.

Just in case, I'll also add this article that tackles E-filing issues in QuickBooks Desktop: Handle payroll e-file and e-pay rejections.

I'll be here to help if there are any additional questions. Have a lovely day!