I appreciate you sharing your QuickBooks experience with us, and this isn't the kind of impression we want you to have, @Boze.

If you still run into issues with your admin change, we are here to assist you in finding a resolution.

I'd also encourage you to submit feedback to our executive team so that they are aware of what you've experienced so far. They are incredibly receptive and may reach out to hear more about your case. You can use this link to send feedback: https://www.intuit.com/company/contact/office-of-the-president/.

Thank you for trusting QuickBooks!