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LeizylM
QuickBooks Team

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Hi there, pamgraves27.

I appreciate you performing the steps to reconnect the bank feeds. I want to ensure you can re-establish the connection.

 

There are times your browser is not well configured, and this causes problems. It's why Capital One has stopped working using Chrome. I'd recommend using Internet Explorer, Safari, or Mozilla Firefox to fix this. Once done, restart your browser to refresh all the data.

 

If you've encountered any error messages, you may refer to Step 4 in this article to rectify this: Bank Error.

 

If the issue persists, I recommend contacting our Phone Support Team by clicking the Help button. They have tools to check your account regarding this issue: Support hours and types.

 

I've also added an article that'll guide you in putting your bank transactions to the correct accounts: Categorize and match online bank transactions in QuickBooks Online.

 

Let me know how this goes. I want to ensure you'll be able to connect the bank feeds in QuickBooks. Keep safe! 

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