I understand how you wanted to change the owner of the software under your name, @sstanbridge.

Based on your statement above, indeed that you’re the owner of the software. I know you’ve spent a lot of time with this license concern. 

Since you mentioned above that you’ve been on the phone with a representative, we’ll also take note of that experience to share with the team and put action into it. It also helps us improve our way of delivering a resolution to our valued customers.

I understand that this should not be the experience you have had with our team, and we’re taking every measure to make sure things are fixed quickly.

However, since the Community is a public forum, contacting our Technical Support Team again is the best option. We want to ensure that this will get sorted out while keeping your business information secured and maintaining your privacy.

Stay in touch regarding your license concern. I want to ensure that you get the assistance needed. Stay safe!