Hi there, @chugheshci.

I hope you’re having a great day. Thank you for sharing all the details and steps you performed to fix the issue.

Yes, we have an ongoing investigation about an error opening the Loan Manager. Rest assured that our engineers are working diligently to get it resolved. When added to the list of affected users, you'll receive email updates of the investigation's status once it's been resolved.

I'm also adding this article to learn how to manually set up accounts for your loans, and manually track them in QBDT: Manually Track Loans.

I appreciate your patience as we work through this. If you have any other concerns, please don't hesitate to drop a comment below. Take care always, @chugheshci.