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JonpriL
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Appreciate the update, @Zaini1.

 

I'll make sure the amount of journal entries are showing correctly on your statement in QuickBooks Desktop.

 

Since the issue persists even after following the suggestion shared by my colleague above, I recommend contacting our Customer Care Support. You can work with one of our specialists in creating a ticket letting our engineering team investigate the root cause of the problem raised. To do so:

 

  1. Go to Help.
  2. Select QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter Why are the amount of journal entries in a statement is 0 in the What can we help you with? text area.
  5. Choose Chat with us or Have us call you to connect with our team online.

 

On that same page, I'm also including this article for the list of reports you can use: Create and Manage Reports in QuickBooks Desktop. In this reference, you're able to customize the sources and targets of a certain report to display a certain portion of your business activity.

 

Let me know how it goes in the comments below. Don't forget to include my name, @JonpriL, in your reply so that I can get back here and answer all your QuickBooks concerns. Take care always, @Zaini1!

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