I was also tricked into going back to QBO after being a desktop user for 4 years. I was told they had updated the software and would function like the desktop. This is basically a lie. The 2 software do not function at all alike. Here is another example, the MOST useful feature for billing is to run the estimate vs actual report. This does not exist. and like everything else, most likely will never exist. the class workaround seems like a huge hassle. so...

Is there any report or setting that can tell me how much of a service item has been billed for a customer project? I can then have another window open with the estimate and compare the 2 visually?