Thanks for joining in this conversation, @jraja018.

I understand the need to have this issue resolved for you. At this point, I'd recommend contacting our Customer Care team so we can take a closer look at the cause and help you fix it. 

Visit this link to learn more about adding your accountant to your QBO account: Invite or remove an accountant.

Get back to us here at any time if you have more concerns. We're always here to help you.