We switched to online and have been told by sales people and this post that we will only lose access to updates and such, not the software, if we cancel our desktop subscription. Now that we canceled, the software is locking us out. We are only using the desktop version to access historical data, maybe once or twice a month. We were told this would not be a problem but now it is. How do we get back in to the software with out a subscription? If you say we can't then several of your employees and this post lied.