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Justin F
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I addressed this with QB support back in 2021.  It has been over  a year since we were "put on the list" as effected users.  Not   This has cause MAJOR issues in our front office.  We have resorted to work arounds and manual processes that have cost us thousands of dollars in wages, unproductive employee hours and who knows what else has slipped through this giant crack QB has left us with to deal with on a daily basis.  I keep reading and hearing about how "all hands are on deck to resolve this"  Yet I can't get an answer other than "it works on our end". I, like many that are having issues, have been with QB for over 20yrs.  up until the .20 release it had worked.  after the update to .20 all hell has broke lose. Obviously this issue is for those that upgraded rather than those that are starting fresh in the 2020 release.  Not once has QB reached out to us to help resolve this issue or at least make an effort to compensate us for all the havoc and head aches.....All we get in return is another renewal bill every year.

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