I have been trying to get our Primary User changed since FEBRUARY 23rd, 2022. I have called more than 10 times, spent countless hours on the phone, sent numerous emails, and NOTHING. I have gotten no where. I have had 3 ladies attempt to help me but each one has failed to get anything accomplished. The men I have spoken to took a glance at our account and told me to " just give it more time". No one on our business account works at our company! If something was to happen to our company, we would have no way to fix it because Intuit cant seem to do their job. This is HORRIBLE customer service. If you tell a customer that a job will take 5-7 business days, and then it has been 72 days (and STILL not done), you would be fired in a normal business! Our company is fed up with the lack of professionalism that Intuit has given us.