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Hello there, @mdubb2006.
I know how important to get this issue resolved right away. I'd like to ask if you've tried following some of the troubleshooting steps suggested above? If not yet, you can review the links below for the complete steps and details on what to perform.
- Update QuickBooks Desktop to the latest release.
- Fix data damage on your QuickBooks Desktop company file.
- Verify and Rebuild Data in QuickBooks Desktop.
If the same thing happens, please contact us. This way, we'll be able to investigate and provide with you the correct details why it's still happening on your end. Within your QuickBooks Company file, select QuickBooks Desktop Help from the Help menu. You can also press F1 on your keyboard to bring up the same Help panel. To route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
Alternatively, you can contact us in these steps:
- Go to this link: QuickBooks Desktop.
- Enter your full name and email address.
- Then, follow the on-screen instruction to complete the process.
Comment below if you have other concerns, mdubb2006.