We tried all of those options multiple times yesterday.  I was on the phone with QBs tech support and the rep had back end team trying to assist as well.  The one thing with removing the service key was that a message came up about Direct Deposit and it being affected so the rep didn't want me to do that.  The service key is tied to the old payroll so when I tried adding it again it wouldn't work.  I can try to remove the service key and put it back in but how will that affect the direct deposit information on file?  Error message popped up immediately.

I double checked this morning and the subscriptions shows active and my cc has been charged.  However, on desktop, it shows in bright red that the subscription is expired and needs renewed.

Something is being hung up somewhere.  It's QBs desktop 2019, which I know will sunset, but I am not going to go to QBs 2022 for this client as she is closing her business down in June.  I just need to get the payroll table active for two months.