Good to have you back, nealbooks.
Let me share additional info about the error message you're getting.
QuickBooks Desktop won't open once a subscription is expired. Let's ensure that your payment details are updated. Here's how:
- Sign in to the Customer Account Management Portal (CAMPs) as an admin user.
- Choose QuickBooks Desktop from your products and services.
- Select details next to your QuickBooks Product.
- Click Edit next to your Payment Method. Update your payment info. When you’re done, select Save and Close.
- Open QuickBooks Desktop.
- Go to the Help menu and hover over Manage My License.
- Select Sync License Data Online.
For additional details and other troubleshooting steps on what to do if you see a “Your QuickBooks subscription has lapsed” message, check this article: Fix subscription has lapse error in QuickBooks Desktop.
Let me know how it goes by adding a comment down below. I'll be more than happy to help you again. Keep safe.
