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Replying to:
stheobald
Level 3

Have you reconciled your inventory offset account? Don't Delay! Release 22 Inventory ERRORS!

If you are having issues with inventory item receipt and bill pay since the Release 22 you may want to take a look at your inventory offset account. I have found that many items are on the bill side (payments and credits) and not showing on the item receipt side (charges and cash advances). Once again we have to (1) delete the item receipt, (2) mark PO as closed and save, (3) mark PO as open and save, (4) re-receive said item into inventory, save and close. Now if you go to your inventory reconciliation for the inventory offset account, you will find the item magically appear on the left side on the charges and cash advances and you can match it/reconcile the item with the bill on the right side on the payments and credits. Now all is well with the world! Stay on top of the reconciliation, daily, weekly or you will have a nightmare of a time trying to reconcile everything. It is extremely time-consuming and aggravating! QUICKBOOKS ENGINEERING NEEDS TO RECTIFY THE ISSUE --AGAIN, I BELIEVE THIS IS AN ASSOCIATION ERROR/ ONE-TO-MANY OR MANY-TO-MANY ISSUE ON THE PROGRAMMING ON THE BACK END. I have called several times and on one occasion a QuickBooks' employee actually asked me "You do not receive all of your purchased items at the same time?" and they have also questioned how we receive items without paying for them first!! If these are the same people doing the programming this could be the problem, lack of real world, business experience! Or, perhaps QuickBooks is pushing everyone to the online version and maybe these issues do not exist in the online version? 

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