Hello, ACloserLook.
Thanks for joining in on this thread and for sharing your situation.
If you've tried following the steps shared by my colleague katherinejoyceO, but still getting the a blank page, I recommend reaching out to our Customer Care Team. They can review your settings and investigate what's causing this behavior.
Please take note that our support hours for QuickBooks Desktop Pro, Premier, and Plus starts from M-F 6 AM to 6 PM. For QuickBooks Desktop Enterprise, we're available any time, any day.
- In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
- In the Have a Question window, click the Contact Us link at the bottom.
- From the Contact Us page, select any topics.
- Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.
You can also get our direct phone number on this link: Contact QuickBooks Desktop support.
I'd also like to re-share these articles to learn more about the process:
You're always welcome to post a reply here if there's anything else you need. We're here to help. Take care and stay safe.
