Thank you for getting back to us, @creo. I'll make sure to get things done for you by providing you with some information.
I'd recommend contacting our payroll support team. They have the resources to investigate your account and figure out why there's no actions show up as drop down choices.
To contact, here's how:
- Sign in to your QuickBooks Online company.
- Go to Help.
- Select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
You can check out this article for the local tax setup and support in New York.
If you want to know which taxes and tax forms intuit handles for your business, you can click here.
Feel free to come back if you have any other concerns about managing your users and clients. I'm always glad to help you out. Take care!
