Thanks for following this thread, @sparkyman987. I'm here to help you get past the issue so you can export your data to QuickBooks Online.
To determine if the issue is within your account, I'd recommend using the trial version of QuickBooks Desktop to export data from there.
If you're able to export it without any problem, that means your QuickBooks needs to be repaired by running the QuickBooks Tool hub. It will help you fix common errors. Here's how:
- Close QuickBooks, then download the most recent version (1.5.0.0) of the QuickBooks Tool Hub.
- Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- Double-click the icon on your Windows desktop to open the tool hub.
Refer to this article for additional steps: Repair your QuickBooks Desktop for Windows.
However, if the error persists even using the trial version, I'd suggest contacting our Customer Care team to help you check what's causing this to happen.
For future reference, read through this article to learn more about the data you can only export when switching from Desktop to Online version: What to expect when you switch from QuickBooks Desktop to QuickBooks Online.
Feel warm to send a reply if you have questions about anything else in QuickBooks. I'll be right here to help you.
