I just wanted to wish the original post a happy 3rd birthday and check in and see if any progress has been made towards tracking user log in/out information in the desktop version? 

Yes, I have made numerous product suggestions. No, it has not been resolved.

I tried Credit Card Audit Trail, where this information USED to appear, but since I closed our old company file due to file size, and opened a new company file, this feature no longer seems to work. I can see the day I initiated the new file, but no log in/out information appears in the report. Every time I contact support for this, no one is able to help me figure out why that no longer works. This really should be a simple thing to track, especially since the information exists somewhere and was formerly tracked on a report that no longer seems to work. 

Yes, I'm frustrated.