It's me again. I figured out the "problem", but I'm still not happy that QB works this way. I have three screens. My laptop screen in the middle and two big screens on either side of it. As soon as I moved QB to the laptop screen, all of the functionality was available. Drilling down on transaction detail, changed column widths, etc. Of course you can't "freeze" the column width settings for some stupid reason, so I have to adjust them every month every time I run my financials, but at least now I understand how to do it.

Thanks for all the helpful ideas! Much appreciated.  - Gordon