This isn't the kind of experience we want you to have in changing your password to access your QuickBooks Desktop (QBDT) company, @ECBKPG. That's why I'm here to share further details about this matter.

For the time being, we have an ongoing investigation about password looping when the admin changes their login credentials in QBDT. Rest assured that this issue is being taken care of with utmost urgency. Hopefully, you can get back to business and access your company files in no time.

In keeping with this, I'd recommend contacting our Customer Care team. They can add your account to the list of affected users. This ensures you're in the loop about the investigation's status and its fix. You can provide INV-38139 as your reference. You'll first have to check out our support hours to ensure we can assist you on time. Here's how:

1. Go to Help, then select QuickBooks Desktop Help.
2. Select the Contact Us button.
3. Enter a brief description of your concern in the What can we help you with? field and click Continue.
4. Choose a way to connect (Chat or Callback). 

Also, I'm adding these articles to further guide you in getting back into your company file and user login restrictions in QBDT: 

• Reset your password for QuickBooks Desktop

• QuickBooks Desktop Users and Restrictions

We appreciate your patience regarding this matter. Please keep us posted on how it goes in the comments below. If you have other security and access concerns in QBDT. I'm always here to help. Take care, and I wish you continued success, @ECBKPG.