Hi, I was able to pass the QBO ProAdvisor Certification recently, and the advice you've received from the QBO rep here is not accurate. Here's how it works (this is not for the Advanced Certification). There are 6 sections. You take them all individually, and submit each one as you finish it (you will not receive a score yet). Each section must be completed in a single sitting - just that section. Unsure if it times out, I did see comments that it might be limited to 2 hours so I made sure I submitted before the 2 hour mark.

Once you complete all 6 sections, submit. That's your first attempt. If you do not pass all 6 sections, you will be offered 2 additional attempts to pass only those you failed.

If you do not pass those with the 2 additional attempts, you will be locked out for 60 days and must start all over. I first passed 2 and 4, then on the second attempt passed 1 and 6, and on the final try before lockout, I was able to pass 3 and 5. Each attempt the questions may be worded differently or may be different questions altogether. Read very carefully.

GOOD LUCK and I recommend either screen shots of your work or copy/paste, so that with the scores you receive you can probably back into which questions you are unsure of (or are sure you answered incorrectly) and research them further. Section 5 is the toughest.

Oh, and I also submitted some fairly scathing feedback on the terrible/misleading wording. Clearly those who created/designed this exam are not accountants nor bookkeepers.