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Hi there, @Philip C.
I'm here to help share additional information about deleting accounts in QuickBooks Online (QBO).
Making the account inactive is also deleting the account. When the account is deleted, it gets removed from the Chart of accounts, and other places where you can choose accounts. If the account contains transactions, they remain part of your company data. You can find them through reports.
To delete the account successfully, you may need to make it inactive:
- Go to the Gear icon.
- Select Chart of Accounts under Your Company.
- Find the account you want to delete.
- Select the drop-down in the Action column, then choose Make Inactive.
- Select Yes to confirm the action.
To learn more, you may check this article: How to delete a bank account in Chart of Accounts.
You can also get a QuickBooks-certified bookkeeper to help manage your chart of accounts: Check out QuickBooks Live.
Keep me posted if you have any other questions about deleting accounts in QBO. I'm always here to help you!