Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
PAI5272
Level 1

Reply to message

So this isn't what the Chat agents will tell you if you contact them via that method. They either don't know or can't find the answer to this and just will drop the Chat (2-hours, thanks for that!), or tell you that deleting a Company cannot be done and "there is nothing that we can do". You cannot delete a Company, even via tech support it seems, and you must instead wait a year after cancelling a subscription for QBO to decide to delete the Company (assuming that actually happens). I think it would be helpful if on https://quickbooks.intuit.com/learn-support/en-us/cancel-products-or-services/cancel-your-quickbooks... the last line of "Learn what happens to your data after you cancel" is edited by adding: "We are not able to delete a Company any sooner than one year for any reason." That would at least eliminate ambiguity on this issue.

Need to get in touch?

Contact us