I share the same sentiment as the original poster.  This is a cheap business tactic by QB.  I'm surprised that a lawsuit hasn't been filed.  Automatic connectivity to the financial institution doesn't have to be continually supported.  But, the importing of a QBO file, unless the financial institutions change the format, should be supported because this is what we paid the original fee for.

That said, contrary to your claim that manual importing of bank transactions is still possible, I am unable to successfully get QB 2018 to import a QBO file that I downloaded from the financial institution's website.  I still get the message that the service has been discontinued and that I should upgrade.  Please see the attached image.  What am I doing wrong here?

Thanks

Palaniappan [Removed]

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