Hello MargauxInDenver!

Let me answer that question.

IRS implemented the 13-month expiration policy. This means that your password expires after 13 months from the time it was changed. It's advisable to keep your EFTPS password updated to avoid errors with the e-payments.

For the detailed steps on how to change it, please visit this page: Update your EFTPS Internet password.

I've also added some articles. These will discuss what to do about rejected payments in QuickBooks Desktop:

• Handle an e-payment that has been rejected by the agency
• Troubleshoot efile or epay rejection issues

Do you have other concerns? Keep on posting here and we'll help you. Take care!