Hello, anonymous6.
Congratulations on getting a gift from the examination! I'm sure you're excited to receive it, and I'm here to point you to the right direction on how to get it. I'll also help you with the profile publishing.
About your profile, I would recommend reviewing your information in your account and ensure it is correct. Make sure it matches with the details on what you've given when you're about to publish your profile.
Here's how:
- In QuickBooks Online Accountant, click the Profile icon right next to the Gear button.
- Review on each section, then click the Edit ✎ button to update your details
- Once done, click Save.
Regarding the gift, I would recommend contacting our ProAdvisor support agents.
They can check your examination gift and ensure it is mailed to you. Go to this link and use the phone number on Step 1: https://accountants.intuit.com/accounting/lp/proadvisor/welcome.jsp.
Our support agents can also check your profile details if you're still having issues publishing it.
Ready to add your first client in your practice after publishing your profile and getting the gift? You can check this article for the steps and details: Add clients to QuickBooks Online Accountant.
I'm always here to support you and your clients. Don't forget to visit the Community space if you need more help with your profile or managing your companies.
