Hi, Ecodoug.
Can you please confirm what specific product are you using?
If you're using QuickBooks Online Desktop App for MAC, then you can reset app data, uninstall then reinstall the app.
In addition, QuickBooks Online Windows and Mac desktop apps are no longer supported as of April 20, 2021. Due to limited use, we stopped supporting these apps to invest in other functionality that matters to you.
You can continue to use the apps as long as your browser supports them. However, you will no longer be able to download, receive customer support, or receive software updates.
Once your browser no longer supports your app, we recommend accessing QuickBooks Online through your preferred browser by signing in at qbo.intuit.com.
Please bear in mind that deleting a transaction is irreversible. Nevertheless, here's how to delete a transaction:
- Find the transactions you want to delete, and open them one at a time.
- At the bottom of the page, click More.
- Choose Delete.
- Click Yes to confirm the deletion.
For your reference, please see this article: QuickBooks Online Mac and Windows Desktop App update.
I also encourage you to visit our QuickBooks Blog website for more product enhancements and updates.
As always, feel free to post here again if you have any other QuickBooks-related concerns. I'll be right here to lend a helping hand. Take care always.
