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Replying to:
GG64
Level 2

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Yes, I have NEVER been able to efile/epay monthly EFTPS or Quarterly Form 941's through QuickBooks. I've tried all of the advise given concerning the "Expired Password Rejection" to no avail. However, I am able to efile/epay directly from the EFTPS website with no issues. QuickBooks will generate the quarterly Form 941 but then I have to submit it by mail because it is always rejected. I am able to efile/epay the TWC through QuickBooks. I am able to efile W-2's & 1099's from QuickBooks with no issue. I am thankful that they are accepted. I meet all of the QuickBooks requirements to be able to submit 941 reports & pay but it simply will not allow me to do so. My enrollment statuses are all in order with the perspective federal and state agencies. I have started exploring other avenues as to why the forms are possibly being rejected. I started wondering if for some weird reason my Norton 360 wasn't allowing QuickBooks through the firewall for only the monthly EFTPS & quarterly Form 941 submissions but QuickBooks appears to be allowed through the Norton 360 firewall. It's all so aggravating when your work day turns into being many hours longer just by trying to figure this problem out. 

 

Somehow QuickBooks won't even allow me correct my severely misspelled Account Business Name under QuickBooks Account Details. This is what I have been told I have to do to correct the misspelling of my company name:

  1. Copy the Business Name Change template to your email and fill it out. Include the statements at the bottom.
  2. Attach the following supporting documents:
    • Current photo ID: State-issued ID, driver's license, or passport.
    • Proof that you paid for the service or product: Bank statement that shows the subscription payments, the account number, and your name.
  3. Send the email to [email address removed].
  4. You will receive an email that confirms the update within 3-5 business days.
Really? I'm not asking to "Change My Business Name." I am asking for the "Spelling of My Business Name to be Corrected." Somehow "&" was added right in the middle of my company's name. I don't see how sending sensitive documents to just get my business name spelled correctly is necessary. I don't even know how it happened. If they checked my DBA filed with the appropriate government agency they would see the correct spelling. I've been going back and forth with QuickBooks on this for months and it's exhausting. I was told at one point that it had been corrected on QuickBooks end but it still shows to be misspelled in Account Details in my QuickBooks Desktop Pro 2020. Why do they hate me? LOL

 

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