Hello there, @IH8QuikB.

We appreciate you reaching out and providing feedback. 

This is not the experience we want for our customers. I’ve already informed our engineers that you want to save and restore your backup to the desktop with no hassle.

I want you to know that your voice matters and I'm submitting feedback on your behalf. Feedback is sent to the Management Team to determine what we need to implement moving forward to provide the best QuickBooks experience and ensure this doesn't happen again.

Let me know if there's anything else I can do for you in the meantime. I want to make sure you're taken care of.