Protecting the privacy and security of your financial information is our top priority, @LizCPA.
I appreciate you for letting us know about your concern. In this case, to report a security-related issue in our Online Security Center: https://security.intuit.com/index.php/report-an-issue. You can also see there some insights and tips on how we protect your data and business information.
On the other hand, I also recommend contacting our support team. They'll pull up your account in a secure environment and investigate what's causing this issue.
Here's how:
- Log in to your QuickBooks account.
- Select the Help (?) icon.
- Click Contact Us, and give us a short description of your concern.
- Choose Let’s talk.
- Start a chat with a support expert
I'm also adding this resource you can read to learn more about privacy and security in QuickBooks.
Let me know in the comment section if you need further help. I'll be around to lend a helping hand. Stay safe and healthy always.
