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CharleneMaeF
QuickBooks Team

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I'm here to ensure you're able to unmap the account, Libolt1.

 

This could be a browser-related issue. The stored cache can affect the performance of QuickBooks which can cause unexpected behavior. I'd suggest accessing your account via a private window. 

 

Here are the keyboard shortcuts: 

 

  • Safari: Command + Shift + N 
  • Google Chrome: CTRL + Shift + N
  • Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

 

Once signed in, unmap the account. If you're able to do so, let's clear the browser's cache. This improves the functionality of the program.

 

You can also use supported browsers to have the most secure experience with QuickBooks.

 

To become more familiar with the boxes on the form, please see these article:

 

Additionally, I encourage checking our prepare and file 1099 guide. This helps you ensure everything is accurate.

 

In case you'll need assistance in dealing with your 1099 form, don't hesitate to get back to this thread. It's always my pleasure to help you out again.

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