We want this fixed as much as you do, Marvlw. Let me route you to the right department.
I suggest reaching out to our customer care support so a live agent can take a better look at this. They have more tools to investigate your issue further and solve this. Here's how:
- Open this link.
- Click QuickBooks Mac Desktop.
- Select a topic on the Contact Us page.
- Click Start a Message.
Let me also add this article to help you know more about merging lists: Merge list entries in QuickBooks Desktop.
Feel free to let us know if you have other concerns. We're around to help you. Keep safe!
