Let's get rid of the error so you can open the file in QuickBooks Desktop (QBDT), RuthAnnR.
The error occurs when:
- QuickBooks isn’t running.
- No company file is open.
- An open window is preventing the connection.
What you need to do is:
- Exit and reopen QuickBooks.
- Sign in to your company file.
- Make sure there are no other windows open in QuickBooks.
If the same issue persists, you can completely uninstall QBDT using the Clean install process. It replaces your QuickBooks Desktop software and its installation files.
If you still see this error, get in touch with our Live Support Team so they can help move your data to QBDT.
Keep me posted if there's anything else you need by commenting below. I'm always right here to provide the information you need.
