@Deb in Texas wrote:
Intuit really needs to get your staff trained properly. Now besides the 15 hours, 2 dozen people, an upgrade to Advanced for two different accounts, I'm also out $199.00.
@Deb in Texas
I saw your earlier posting about the refund but hesitated to comment anything. Yet I am not surprised when the 3rd party vendor is declined to refund your payment. It is why we always ask our clients to use the Chat service, not the Callback service.
