It sounds awful but I'm actually so relieved to have found this thread.  I thought of another point I want to mention - around December/January 2020-2021 whenever I tried to access the "E-Payments" tab in the Pay Liabilities window the program crashes.  This happened with just about every client file and is still happening in some files.  I think Intuit needs to fess up it's a problem on there end so we can get penalties and interest due to this issue abated.  It must be a huge boon for the Federal Government because as we all know when it comes to payroll penalties the IRS takes no prisoners.  

It might be time for me to consider other alternatives.