No worries, @GSH2
I appreciate you for going through the steps shared by my colleague and for sharing some clarifications. Allow me to add additional information to help you get around this issue.
I recommend downloading our QuickBooks Desktop (QBDT) Tool Hub and run the Quick Fix my File. This tool scans your program for issues and self resolves them right away. Let me show you how.
- Close your QBDT software.
- Download our latest QuickBooks Tool Hub
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install.
- When the install finishes, open the tool hub on your Windows desktop.
- Select Program Problems.
- Click Quick Fix my File.
- Start QuickBooks Desktop and open your data file.
You can also check this article for more details and additional troubleshooting steps: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Once everything is in place, you might want to check these articles for reference. These can walk you through the steps in customizing your reports and saving its current settings:
I’ll be around if you have any other concerns or questions about managing your reports. Leave a reply below and I’ll sprint back into action. Have a great day ahead and keep safe!
