I've been trying for almost 3 hours to accomplish a license transfer and I'm being told by Intuit that it can't be done...

They have sent me to the actual form (which I completed days ago) and then support sends me to this string which says it CAN be done.

Why is this so difficult? I just need to transfer one of the products in my account to her account, as it's her business using it.

Please help!

Ilene