Thanks for joining us here, yaelstiles.

When you connect your Amazon account, the order details will show if the imported transactions from your linked bank or credit card matched to Amazon. You'll want to make sure that the payment methods you use in Amazon are connected to QuickBooks Self-Employed.

Also, transactions using a gift card or promotional credit will not appear in QuickBooks. For more info, here's what we need to know about Amazon integration with QuickBooks Self-Employed.

If this behavior persists, you'll want to reach out to our Customer Support Team so they can investigate this.

You can always reach out to us here if you have other questions. Take care!